When adding or updating listings on eBay you may occasionally run across listing errors or warnings back from eBay:

category doesn't accept variations

The tabular array below lists the most mutual errors/warning messages from eBay, and what y'all can exercise to resolve them, to ensure whatever afflicted product(s) are listed successfully on eBay.

Fault Message

SUGGESTED SOLUTION 

category doesn't take variations
 The reason for getting this validation error is because the eBay category that the products it is mapped to does non let products with variations to be listed within it.

To resolve this, you will need to remap the production to a category that does support variations.

  • From the product page in eBayLINK, click the Edit push, in the Categories section, click "Add together new mapping"
  • Find another suitable category which has the following symbol:
  • Click save mapping, which volition bring you lot back to the Product folio,
  • Finally, click update to commit the changes and become to the dashboard and click the "update marketplace identify" push button.

Check dorsum once that has been completed to ensure the product is listed / updated.

For a list of eBay categories that allow variations, see this eBay article, Which categories can have listings with variations?

 
Buyers honey big photos that clearly show the item, so delight upload high-resolution photos that are at least 500 pixels on the longest side

 Essentially the epitome or images supplied do non run across eBay's requirements, which are

We've got a few uncomplicated rules and recommendations for using pictures on eBay: (full commodity)

Rules
All listings* on eBay.com.au and most other eBay sites must meet these requirements

  • Every listing must have at least one photo.

  • Photos need to be at least 500 pixels on the longest side.

  • You lot can't use a catalogue or stock photo if you lot're listing an item as 'used'.
Recommendations
To make sure buyers become a good look at the item they're thinking about purchasing

  • Optimise for mobile – make your pictures 1600 pixels on the longest side.

  • Keep your images make clean – no text, borders or uncluttered backgrounds.

  • Employ watermarks sparingly – make sure they don't distract a buyer's eye from your product.

Other all-time practice tips:

  • Nosotros recommend uploading photos equally a .jpg file, but y'all can upload photos in any of these file formats:

    • JPEG (.jpg file extension)

    • PNG (.png file extension)

    • TIFF (.tif file extension)

    • BMP (.bmp file extension)

    • GIF (.gif file extension)

  • If your photo is in JPEG format, information technology should have a quality of 90 or higher on the 0-99 JPEG quality scale. We'll then optimise it for display in your listing.

  • Before you outset uploading, rename your photograph files with names that volition aid you retrieve what they are, and put them in a folder on your computer where y'all can find them quickly and easily in example yous need them again.


Visit the Seller Middle to learn more about using keen pictures and photo quality recommendations.

For more information on other requirements for sellers and tips on how to see – and exceed – buyers' expectations, read Selling practices.

 
Variation Specifics provided does not friction match with the variation specifics of the variations on the item.

 There are 2 possible reasons for getting this error on a product:
  1. An originally single variant product is now being sent as a multi-variant product - eBay volition non allow this then the product needs to be completely concluded, deleted and re-listed.
  2. The variation data for the production from the eCommerce shop is not expert particularly good e.g. different attribute names in different variants.

So, it would have originally listed fine merely now is non getting updated due to declining the validation rules.		 
Variations Specifics and Item Specifics entered for a Multi-SKU item should exist different
eBay will show the in a higher place error bulletin/south on your products in Omnivore if you try to add an item specific which has the same proper name as the production variation name. Size and Colour are common examples merely this can exist other names as well. Please see this article on the steps needed to fix this problem
 
A product cannot exist moved from a Variation-enabled Category to a Variation-disabled Category
 This error means that a product was previously listed with variations, thus is in a Variation-enabled Category on eBay and has been moved to a category that doesn't support variations.

For whatever products with this error nosotros need to delete/purge the item from eBay, delete the category mapping for them to re-list.

Y'all will need to submit a support request to have this done.

 
UPC should only comprise digits
 If your products show an eBay validation error like this:

"ebay validation error: UPC should only contain digits" and information technology is followed by scientific notation.

It means that an update has gone wrong somewhere, virtually likely while updating Product Identifiers in your store via re-create/paste from Microsoft Excel which inverse number field for this Product identifier east.1000. UPC to this "nine.111E+12".

This eBay validation mistake can also occur if your UPC contains non numeric characters, e.grand. 14500-459-1111, these should be removed.

Y'all can also get this error with UPC's containing letters, eg when the SKU or the MPN has been placed in the UPC field, again either remove UPC or update information technology with the correct one.

More information about UPC can be plant hither: https://en.wikipedia.org/wiki/Universal_Product_Code

Please check this information on your shop and right information technology, once done, go to the dashboard and click "Sync now" to refresh the data.

For more information about Excel issue run across this article. http://superuser.com/questions/413226/why-does-excel-treat-long-numeric-strings-equally-scientific-notation-even-later on-chan


You can bank check GTIN existence here
https://gepir.gs1.org/index.php/search-by-gtin

Listings having an eBay validation error will not be updated or listed on eBay until the error is resolved. 

Your PayPal email address was not establish
 This error means that the PayPal accost provided cannot exist constitute / verified past eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment business policy is:

  • Verified premium account OR
  • Verified business account

Delight ensure that the correct address has been entered into Settings>eBay Commonwealth of australia>Full general and under the heading Your Details in the PayPal User ID field.


It could be every bit simple as a child business relationship has been linked, which isn't allowed to write transactions against the parent.

In short, if the email address is typographically the same between our system and the payment business policy; then the retailer volition need to confirm with PayPal as to why it may not be coming upward

No listings can be made on eBay until this is resolved. 


You must have a valid PayPal Account in good continuing to require immediate payment.
This error ways that the PayPal accost provided cannot be verified as being in adept standing by eBay / PayPal.

At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment concern policy is:

  • Verified premium account OR
  • Verified business account

Please ensure that the correct address has been entered into Settings>eBay Commonwealth of australia>General and under the heading Your Details in the PayPal User ID field.

It could be as simple as a child business relationship has been linked, which isn't allowed to write transactions against the parent. It may exist the PayPal account is not a business account.

In short the retailer will need to confirm with PayPal as to why it is not in practiced continuing.


No listings tin can be made on eBay until this is resolved. 

The tags                                      Size                                    is/are disabled equally Variant
The tags                                      Ring Size                                    is/are disabled as Variant
The tags                                      Style                                    is/are disabled every bit Variant
The tags                                      Quantity                                    is/are disabled equally Variant
The tags                                      Blazon                                    is/are disabled as Variant
 The error occurs because eBay restricts the use of certain words/values, equally the name for a variant attribute under a particular category.

For example, on eBay AU under the category "Baby » Nursery Bedding » Sleeping Bags & Sleepsacks", you are not allowed to use a value of "Size" as a variant aspect name. This is because eBay has reserved "Size" equally an Item Specific for that category.

The fastest way to resolve the effect is to rename attribute for the variant (eastward.g. use "Product Size" instead of "Size").

 
variants do not have unique attributes
 This error occurs when some of the variations y'all are trying to list in a multi-variation listing, accept  the same variation value. (e.g. you take more than than 1 variant with size = 9)

Check that the variation values are all unique for your product variants.

 
The detail can't be listed or modified. The title and/or description may contain improper words, or the listing or seller may exist in violation of eBay policy.
 Your list may contain titles and/or a description which incorporate illegal words, or your eBay account may non be upwards to standard to proceed listing.

Check your championship/description for prohibited words. See eBay'southward offensive policy.

Some eBay sites will also block titles/descriptions containing Brand/Copyright names or conflicting information. Eg. mentioning Apple in a description of a Androidproduct (This policy can vary between eBay sites).

Endeavour deleting your description and adding limited information to test this issue. You should besides contact eBay straight to ensure your business relationship is not limited or restricted in whatsoever manner.

 
Missing name in the variation specifics or variation specifics gear up.; zeroed out
 The cause for this error could exist one of the post-obit:
  • When one or more of the product variations is missing the appropriate information. For case if ane or more of the product variations is missing the colour or size information. Check all variants of the product to ensure they all have the required variation information.
  • If y'all accept modified the value of the variation label used by the product. For instance, if the variation label was initially called "Colour", but you accept since inverse it to be "Colour". The simply way is to resolve this error is to finish the eBay listing, and then listing the product as a new eBay list.
  • Y'all take added or deleted product variations
 
The UPC field is missing. Please add UPC to the listing and endeavor over again.

or

 For some products, eBay requires that a UPC number exist provided when list a production.

A UPC (Universal Product Code) is a barcode symbology that is widely used in the United states of america, Canada, United Kingdom, Australia, New Zealand, in Europe and other countries for tracking trade items in stores. Information technology consists of 12 numeric digits, that are uniquely assigned to each merchandise item.

To add UPC's to your listings, please add information technology to your eCommerce platform. Our system volition sync and import the details and add together information technology to your eBay listings.

If you do non take UPC values for your product(s) please leave the UPC field empty in your eCommerce platform.

You can check GTIN existence here
https://gepir.gs1.org/index.php/search-by-gtin

 
You're non allowed to revise ended listings.
 An eBay list for this product previously existed merely has since been ended on eBay for some reason.
To resolve, you lot need to first terminate the list in our organization, then upload to eBay as a new listing.		 
It looks like you lot've reached the amount you tin can listing. You can list upwardly to <$xxxxx> in total sales this calendar month. Request to list more than: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=xix
 Delight see the following eBay page for farther data on selling limits and how to request an increase from eBay:  http://pages.ebay.com.au/help/sell/sellinglimits.html
 
Considering y'all've specified Local Pickup Only for this particular, you tin't crave firsthand payment.
 This error can occur when 1 or more of the default eBay Business organization Policies are missing.

Our organization expects/creates the following eBay Business Policies, named exactly as per below:

  • Postage Policy = "basic"
  • Payment Policy = "PayPal"
  • Returns Policy = "ReturnPolicy"

eastward.g.

Note: the eBay Business Policies must be named exactly as to a higher place, as it is case sensitive.

To cheque this, log into your eBay business relationship and go to:

  • My eBay
  • Hover over the "Account" tab and select "Business Policies".

If any are missing, please create and name them equally per the to a higher place.

 
The email address y'all entered isn't linked to a PayPal account. If you don't accept a PayPal account, you lot'll need to ready one up with this email address and then that buyers tin can pay you.
 Please bank check the following:
  1. Make certain your PayPal address is entered and spelled correctly in your eBay Payment Concern Policy.
    e.g.
  2. Brand sure your PayPal accost is entered and spelled correctly in your automated payment method.
  3. Confirm your e-mail accost with Paypal.
  4. Make sure your PayPal accost is correct in our arrangement: become to Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field.
If yous receive an error relating to PayPal so it is an issue with your PayPal account.		 
                  Before you can listing this item we need some additional information to create a seller'south business relationship.
This eBay error tin can occur when your eBay account is missing an automatic payment method for eBay fees.

Information technology can too be returned by eBay, if y'all have an expired credit card designated as your automatic payment method on eBay.

To add/modify an automated payment method on your eBay seller account:

  1. Login to your eBay seller account.
  2. Get to "My eBay --> Account --> Seller Account".
  3. Click the "Automated Payment Method" link to add/alter the automatic payment method for your eBay account.
    east.chiliad.

Farther information on eBay automatic payment methods tin can be found here.

 
The item specific                  For sale by                  is missing. Add For sale past to this list, enter a valid value, and ...
 This eBay error tin can occur when yous accept mapped your product to an eBay category that has mandatory Item Specifics.

For case, if you had mapped a product to the eBay AU category "Cars, Bikes, Boats > Motorcycles > Trail Bikes", then eBay requires that you lot have set the Item Specific named "For auction by".

due east.g.

Notation: the cherry-red asterix (*) side by side to the detail specific "For sale by" which indicates it's a required field.

Typically it may be that you product has been incorrectly mapped to the wrong eBay category.

The fastest way to resolve the issue is to re-map your product to the correct, or a more relevant eBay category.

 
Only single quantity items can be listed in the category selected.
 On eBay, certain categories merely allow sellers to listing items in single quantities.

For example the eBay category "Cars, Bikes, Boats > Motorcycles > Trail Bikes" has this restriction.

To resolve the issue, either limit the eBay quantity of the item to "ane", or alternatively you can try mapping the product to a more than relevant eBay category.

 
Seller is not eligible to list a discounted item.
 This eBay warning means that your eBay account is not currently enabled for strike-through pricing on your listings. By default this characteristic isn't enabled on a seller account. eBay only enables this feature for sellers it has vetted/qualified.

This warning doesn't forbid your products from list on eBay, but products with a sale or strike-through cost, volition not be display every bit "on sale" past eBay on your listings.

e.1000. the following pricing fields "You save" and "At present" will non exist displayed on your eBay listings, even if the item is on sale.

Y'all must get approved by eBay to participate in eBay's Strike-Through Pricing Program. Strike Through Pricing (STP) is usually reserved for managed accounts but so to request that it exist enabled, please contact your eBay business relationship managing director.
Marketplace Product Variant SKUs are not unique
 There are two possible reasons for getting this error on a production:
  1. An originally single variant product is now being sent as a multi-variant production - eBay volition not allow this so the product needs to exist completely ended, deleted and re-listed.
    To resolve, end each of the listings in eBay.
    Go to each product page in eBaylink that has the fault and deleted the product.
    Go to the Dashboard and start a fresh import from your eCommerce store.
  2. The variation data for the product from the eCommerce shop is not expert particularly good due east.g. different attribute names in unlike variants.

Then, it would have originally listed fine but now is not getting updated due to failing the validation rules.
validation error = VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to list a Multi-SKU item.
 This mistake is like to 2 validation errors mentioned above.  It happens when products in your Ecommerce store were unmarried variant merely them become mulit-variant or vice versa.

There are 2 possible reasons for getting this error on a product:

  1. An originally single variant product is at present being sent every bit a multi-variant product - eBay volition non let this and then the product needs to be completely ended, deleted and re-listed.
  2. The variation information for the product from the eCommerce store is not practiced peculiarly skillful e.yard. unlike attribute names in different variants.

So, it would have originally listed fine only at present is not getting updated due to failing the validation rules.
AND
If you lot accept products that have this mistake so information technology is likely that your product has been prepare in your eCommerce shop as a product with variations/options (eBay call this Multi-SKU) then eBay is expecting a variation but you don't have them.

Check in your eCommerce store for the products to see if there are variations and remove them if they are not required.

For instance, frequently in Shopify the variation is called 'Title'. To resolve this, in your Shopify Store, Go into the production section of one of the products and under 'variants' remove whatever variations if these products don't come up with variations.

You lot should also double-check in the production page in our organisation, under Variations.

If there is just ane variation, then Variation Proper noun should be empty, ie no options are defined. If you do have options, then at least 2 singled-out values should be provided.

In one case you accept made changes in your eCommerce store go to the dashboard in our organization and trigger a refresh by clicking 'Sync Now' from the dashboard so that the updates are sent upwardly to eBay.

Input data for tag <Item.PictureDetails.PictureURL[1]> is invalid or missing. Delight check API documentation.		 This is normally caused by a space in the image URL, which causes eBay to reject it, ie https://allthatdigi.com.au/wp-content/uploads/2018/09/testimage- -Moon.jpg
Resolution: remove the infinite in the prototype name and run a full sycn to update the product and marketplace.

The underscore character is also not a valid character
piicture proper name should just  incorporate the ASCII letters 'a' through 'z' (in a example-insensitive manner), the digits '0' through '9', and the hyphen ('-')"
At least one valid postage service must exist specified.
 This is normally acquired by a missing business organisation policy within eBay.

Navigate to Omnivore ->settings-> eBay Commonwealth of australia->Aircraft
Bank check for errors like this
and ensure you have a matching eBay Business organisation Policy for the shipping method in Omnivore equally per
http://www.bizpolicy.ebay.com.au/businesspolicy/manage
eBay security policy only allows HTTPS resources in listings
This is normally caused by providing an http URL for your logo

To resolve modify the URL to https: as per
Tin can I Change The Logo In My Product Listing Page?
Currency is unchangeable when revising or relisting an item. This error tin occur if the product is a duplicate listing.  If you meet this error on a production bank check and be sure that  y'all practise not have a manual list on eBay that is really a indistinguishable products.

It is all-time to search using the SKU or the product title.

If you did accept manual listings on eBay when y'all started using Omnivore and you lot did non link them all and so y'all may have duplicates.

The just way to fix this error is to correctly end your duplicate listings on eBay.

A full list of eBay errors can also be found here:

http://programmer.ebay.com/devzone/xml/docs/reference/ebay/errors/errormessages.htm